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Unable to authenticate my phone after switching to a new device

I recently switched from my old iphone 6 to my other family members iphone 6, I went through the switch and activation from the Verizon website. The switch went well enough, but I am unable to use any cellular data. I tried calling someone and a voice message said that my phone was unable to authenticate, what to I need to do to get this resolved?

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Re: Unable to authenticate my phone after switching to a new device
Customer Support


It is never good to hear your device is not working properly. Let's work on getting you connected. If you look under settings>phone, is your number listed? Please respond to the Private Message I have sent so we can take a closer look.

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