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Unable to hang up or select speaker when calling
JANMCG75
Member

New SE frequently will not allow us to hang up or select speaker phone. Occasionally works but more often than not does not.

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Re: Unable to hang up or select speaker when calling
SteveRS
Member

Have you applied a screen protector to the phone? Or put it into a case with built in screen protector? If so, remove anything covering the screen and try. I once had this same problem and found it to be the screen protector.

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Re: Unable to hang up or select speaker when calling
vzw_customer_support
Customer Support

We want to help you figure out what is going on with your speaker phone feature. For clarification purposes, are you having trouble hanging up the device only when on speaker phone?

NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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