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I'm having issues upgrading a line on my account and need to email corporate customer care.
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There is no email address.
Call customer service at 1-800-922-0204
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they're not helpful
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They're the ones you can talk to.
What are you trying to get accomplished?
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They're probably not helpful because they're being asked for something that can't be done.
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We want to make sure your concerns are addressed. You do not have to contact the customer care department. Let's make sure you are able to upgrade your phone. I will send a message to you privately so that we can access your account details. Please reply to this message to better assist with your concerns.
JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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ok when should I expect it?
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I've been waiting on a response.