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Upgrade issues need to talk with Corporate Actions
KAG7209
Member

I'm having issues upgrading a line on my account and need to email corporate customer care.

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Re: Upgrade issues need to talk with Corporate Actions
sprmankalel
Leader

There is no email address.

Call customer service at 1-800-922-0204

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Re: Upgrade issues need to talk with Corporate Actions
KAG7209
Member

they're not helpful

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Re: Upgrade issues need to talk with Corporate Actions
sprmankalel
Leader

They're the ones you can talk to.

What are you trying to get accomplished?

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Re: Upgrade issues need to talk with Corporate Actions
sprmankalel
Leader

They're probably not helpful because they're being asked for something that can't be done.

Re: Upgrade issues need to talk with Corporate Actions
vzw_customer_support
Customer Support

We want to make sure your concerns are addressed. You do not have to contact the customer care department. Let's make sure you are able to upgrade your phone. I will send a message to you privately so that we can access your account details. Please reply to this message to better assist with your concerns. 

JasperM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Upgrade issues need to talk with Corporate Actions
KAG7209
Member

ok when should I expect it?

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Re: Upgrade issues need to talk with Corporate Actions
KAG7209
Member

I've been waiting on a response.

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