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Verizon Cloud App Iphone 5c
JonesN15
Member

Verizon Cloud app stuck downloading first sync on Iphone 5c. I can see contacts and 431 pictures on cloud website, which uses less than 1 GB, but remaining 700 pictures can't download. Please help. Smiley Happy thanks

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Re: Verizon Cloud App Iphone 5c
vzw_customer_support
Customer Support
JonesN15, that would also have me just as concerned. So let's do all we can to get the remaining 700 photos downloaded.

Currently how are you trying to get the photos downloaded? Are you connected to mobile data or WiFi?

Can the remaining photos be downloaded to your PC or Mac by chance?

NicandroN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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