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Voice mail setup
dwwmc
Newbie
‎03-22-2015 07:23 AM

When I go to set up voicemail, it states it cannot be done. Why?

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Re: Voice mail setup
vzw_customer_support
Customer Service Rep
‎03-24-2015 11:13 AM
What a great question, dwwmc.  We would love to help you get your voicemail set up. What device are you using? Did you ever have it set up before? When you go to your account, do you see voicemail as a feature on your account? This may also  help http://spr.ly/6-162AIq   TamaraH_VZW Follow us on Twitter @VZWSupport  If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Voice mail setup
mama23dogs
Legend
‎03-22-2015 04:51 PM

Did you wait too long?   Voicemail should be set up within the first 30 days.

you can call and have the service reset.

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Re: Voice mail setup
vzw_customer_support
Customer Service Rep
‎03-24-2015 11:13 AM
What a great question, dwwmc.  We would love to help you get your voicemail set up. What device are you using? Did you ever have it set up before? When you go to your account, do you see voicemail as a feature on your account? This may also  help http://spr.ly/6-162AIq   TamaraH_VZW Follow us on Twitter @VZWSupport  If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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