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Voicemail Issues
custom11
Member

My voicemail say "welcome to the message management system please enter your mailbox number." I don't know when this started or why but how can I go back to my original voicemail? I just played my greeting and it's still my voicemail message that I've had setup for years. Any help???

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Re: Voicemail Issues
eciuresv
Member

exact same issue and question as custom11 

 

 

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Re: Voicemail Issues
vzw_customer_support
Customer Support

This is very strange, and we are happy to help you access your Voicemail (https://www.verizon.com/support/voice-mail-faqs/), custom11. We need more information to assist you. When was the last time that you were able to access your Voicemail?

How do you access your Voicemail? Do you use an application or do you call *86 to access your Voicemail?

 

AntonioC_VZW

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Re: Voicemail Issues
danahoff
Member

the last time remember checking my vm was approximately 3 months ago. I use the number 1 to check my voicemail.

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Re: Voicemail Issues
vzw_customer_support
Customer Support

Hello, we can provide guidance through here. Please send us a Private Note.

*Kerry

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