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What do I need to do to get a new screen protector
becca4646
Member

My phone's tempered glass screen protector cracked, what do I need to do to get a new one?

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Re: What do I need to do to get a new screen protector
pherson
Leader

Go buy a new one. That's what it's designed to do, it crack instead of your screen cracking.

Re: What do I need to do to get a new screen protector
vzw_customer_support
Customer Support

I’ve been where you have been and I know that it’s not a good feeling. I’m delighted you contacted us to see your options becca4646 . Let's work together in getting a new screen protector. With accessories, the warranty policy is different than devices. Purchasing a new screen protector would be the next best step. As this saves you from having replace your screen from drops and cracks. Depending on the brand of the screen protector, the accessory manufacturer may have a warranty on it but that it not normally the case. Which screen protector did you purchase?


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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