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What’s the difference between LTE and 3G?
Reichela
Member

I upgraded my iPhone to the latest OS and have since had interrupted data service to the point where the phone is practically useless for the internet. Now the service says 3G instead of LTE. How can I fix this and why did it happen?

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Re: What’s the difference between LTE and 3G?
Ann154
Expert
Expert

Did you try the reset of the network settings or reboot the phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: What’s the difference between LTE and 3G?
vzw_customer_support
Customer Support

Reichela, it is a known issue that the newest iOS update has been causing some troubles. First I would try to rectify your connection by following these steps: Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, along with cellular, VPN, and APN settings. If iOS 11 is still giving you trouble, you can always reset your iPhone to its factory settings by going to Settings > General > Reset and tap Erase All Content and Settings. Just make sure that you back up all your precious files first as this will wipe your iPhone completely.


NicoleT_VZW

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