Never had this problem. If you can't force the phone to reboot by holding the home and power buttons simultaneously until the apple appears on the screen you may need to restore it via iTunes. Make sure you have a recent backup before doing so.
Let's get you back to business and I know how important it is to have a reliable phone, Shag233. What is the exact iOS version found in Settings>General>About? Does the phone respond to a soft reset by holding Power and Home keys for longer than 10 seconds?
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Twitter?? Now they're sending me to to Twitter? [Removal required by the Verizon Wireless Terms of Service] Twitter know or hav to do w ths Apple/Verizon iPhone6 mess ? i shld hav stayed w my Galaxy, i pay $250 a month iPhone i that doesn't works