Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
What the hell is a "switch 529-5"?
Nyte-scream
Member

I can't send messages or call out or recieve phone calls. My bill is caught up, and apparently my internet is working, so what is going on?!?! Ugh

Labels (1)
0 Likes
Re: What the hell is a "switch 529-5"?
Nyte-scream
Member

Because I WILL cancel my account. This is ridicules

0 Likes
Re: What the hell is a "switch 529-5"?
dilbertaz
Sr. Member

Have you tried a hard reset to see if it works


Press and hold the Home button (big circle below the screen) and the Sleep/Wake button (on top of the iPhone) simultaneously. Hold both buttons until the iPhone

shuts off and begins to restart. Let go when you see the silver Apple logo appear on screen.

Re: What the hell is a "switch 529-5"?
Nyte-scream
Member

I just tried that and it still isn't working. When someone tries to call me it goes straight to voicemail. I can't even call tech support.

0 Likes
Re: What the hell is a "switch 529-5"?
dilbertaz
Sr. Member

How about logging in to your account and chatting with support agent there, I don't see anything about that kind of error, could be a tower problem nearby perhaps. Data and voice/text use different tower technologies so quite possible to have a problem with only voice/text and not data.

0 Likes
Re: What the hell is a "switch 529-5"?
dilbertaz
Sr. Member

Where do you get the 529-5 error?  Is it audibly when you attempt to make a call, when someone tries to call you and when you try to text?

0 Likes
Re: What the hell is a "switch 529-5"?
Nyte-scream
Member

Whenever someone calls me, it's goes to voicemail, but when I try to call out it gives me that error. And I can understand if it was the towers, but it was working just a little while beforehand.

0 Likes
Re: What the hell is a "switch 529-5"?
vzw_customer_support
Customer Support
You should always have the best service, Nyte-scream! Are you still getting these errors when making and receiving calls? Please try restarting phone or remove SIM card for 30 seconds and try again. Please keep us posted.   VanessaS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes