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When I try to place a call it says renter and don't press send.
Missyb79
Member

MMy iPhone 6 will not let me call out. Says cannot use *67 cannot be used to block or unlock caller id. I didn't push * 67

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Re: When I try to place a call it says renter and don't press send.
vzw_customer_support
Customer Support

Missyb79, thanks for your efforts thus far. Let's try resetting the network on your device in Settings>General>Reset>Reset Network. Power your device off/on and place another test call. Keep us posted.

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: When I try to place a call it says renter and don't press send.
vzw_customer_support
Customer Support

This is quite odd, Missyb79. When did this start? Does this happen with every contact you have tried calling? If you check the contact, do you have them saved as a 10 digit number (Area code 7 digits)?

AndreaS_VZW
Follow us on Twitter @VZWSupport

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Re: When I try to place a call it says renter and don't press send.
Missyb79
Member

It says cannot dial *67 or *82 cannot be used to block or unblock caller ID. I have dialed only ten digits. I can receive calls and text.

Sent from my iPhone

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Re: When I try to place a call it says renter and don't press send.
Missyb79
Member

I need to make out going calls. Can you please help!

Sent from my iPhone

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Re: When I try to place a call it says renter and don't press send.
vzw_customer_support
Customer Support

Missyb79, thanks for your efforts thus far. Let's try resetting the network on your device in Settings>General>Reset>Reset Network. Power your device off/on and place another test call. Keep us posted.

LasinaH_VZW
Follow us on Twitter @VZWSupport

View solution in original post

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