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Why Upgrade anymore?
gohawks1998
Member

Upgrades used to mean a 2 year contract and a "sweet" deal on a new phone. Now you still have to sign a 2 year deal and just end up paying in installments?  Can anyone actually explain why a person who uses less than 3 GB of data and has one line- therefore does not qualify for any other discounts- even bother?  I can switch and get $500 from another carrier that is only $10 more per month...?

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Re: Why Upgrade anymore?
mama23dogs
Sr. Leader

Picking a carrier should be for coverage.  If you want to keep switching every time you want a new phone, fine, I guess.

Most carriers charge an activation fee and make you turn in your old phone to get credit.  It is usually a break even.

Re: Why Upgrade anymore?
vzw_customer_support
Customer Support

Gohawks1998,
I’m a technology lover myself and being able to upgrade is something that I’ve always looked forward too. I would hope that you find great value in the network to want to be able to continue to upgrade with us. We do offer 2 year agreements for existing customers and you do also have the option for the Device Payment Plan that can pose new discounts. Was there a certain phone that you were interested in upgrading to?

ErinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why Upgrade anymore?
47seijar
Sr. Member

You said it! The most important three things when choosing a carrier are coverage, then coverage, and finally coverage. I made the mistake of switching carriers years ago just to get the Palm Pre. What a mistake!  I left AT&T to go to Sprint and the Palm Pre. Not only did the phone stink, but Sprint is an absolute horror show. Looking for Sprint network coverage in northern NJ? Fuggedaboudit!! I finally had a roadside meltdown with my Sprint phone trying to get a signal. World class hissyfit, followed by an immediate trip to the nearest Verizon store to port out of Sprint. What a relief!