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We just purchased a phone with family base for my daughter. I want to restrict all her calls and texts/imessages all the time, every hour of every day, except for my and my husband's phone numbers. I set up restrictions on her phone for every day from midnight to midnight, but numbers who are not on her trusted contacts list can still text/imessage her (although those same numbers -- which are not on her trusted contacts list -- cannot CALL her). Why is this happening?
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Verizon services doesn't block iMessages so that's what they are probably getting.
Why does she have a phone?
I'm not familiar with family base, the only thing I can think is that a setting isn't correct. Such as "midnight to midnight", most of the time I see that time frame listed as 12:00am to 11:59pm. I just watched the short video explaining what Family Base is and one that stuck out as I didn't see anything about blocking, just locking. However as a separate feature you can block calls and messages for Free, you just have to turn it on.
Verizon services doesn't block iMessages so that's what they are probably getting.
As stated in my original post, I want to be able to contact her and I want my husband to be able to contact her.
That makes sense. I will attempt to disable imessage on the phone itself. Thanks for your help!
You cant. If you that concerned she needs a diff phone. Also tons of messaging apps that don't use cellular network. If she needs that much monitoring a basic phone will do.
I appreciate your opinion. I actually can -- by disabling iMessage, restricting app downloads (to prevent third party messaging app downloads), and restricting changes to the general settings. Mission accomplished! Thanks for everyone's help.