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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why can't I log in to these websites?
Lohan28839
Member

I have changed my password about 100 times for this website. I try to log in to many sites including HBOgo, Showtime, and the Big Ten Network and it tells me my verizon password is wrong even after i just changed it a minute before. What is going on?

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Correct Answers
Re: Password issues
Weth
Sr. Leader

Wrong Verizon.  They are not asking for Verizon Wireless cellular account, but a Verizon FIOS TV account.  You need to put in your home TV cable/FIOS/satellite account for those sites.  They want proof you have a TV package that covers those services. 

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Re: Password issues
Weth
Sr. Leader

Wrong Verizon.  They are not asking for Verizon Wireless cellular account, but a Verizon FIOS TV account.  You need to put in your home TV cable/FIOS/satellite account for those sites.  They want proof you have a TV package that covers those services. 

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Re: Password issues
vzw_customer_support
Customer Support

We want to make sure that you are able to see your account information at all times, Lohan28839. Are you trying to log in on your phone or on a computer?

NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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