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Why can't I sign into the new fios mobile app to watch tv?
jerryc300
Member

cant get my iphone 5 to accept my sign in and password that i use everytime i get into my acct.

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Re: cant sign into the new fios mobil app to watch tv
vzw_customer_support
Customer Support

Butterflymem,

I hear you loud and clear and I'm here to help get you back into your FiOS app. Please verify your're using the FiOS log in, if you are and still experiencing issues, reset the password here http://vz.to/O62sTn .

AdaS_VZW
Follow us on Twitter at @VZWSupport

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Re: cant sign into the new fios mobil app to watch tv
ttipgem
Sr. Member

Just to double check, do you have a Verizon FIOS account in addition to your Verizon Wireless account?

And are you using that user name and password to log in to the FIOS app?

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Re: cant sign into the new fios mobil app to watch tv
Butterflymem
Member

The Verizon FIOS app to watch TV on my iPhone 5 won't accept my verizon account ID and password, either.  And we DO have cable service at home with Verizon FIOS.  HELP!

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Re: cant sign into the new fios mobil app to watch tv
vzw_customer_support
Customer Support

Butterflymem,

I hear you loud and clear and I'm here to help get you back into your FiOS app. Please verify your're using the FiOS log in, if you are and still experiencing issues, reset the password here http://vz.to/O62sTn .

AdaS_VZW
Follow us on Twitter at @VZWSupport

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