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Why can't callers hear me clearly?
jlw552
Member

I recently purchased an iPhone 6s. Callers are unable to hear me clearly when I speak. They say I sound muffled and broken up. I have removed all protective covers and nothing is covering the mic. I also have LTE turned off for calls. Any suggestions?

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Re: My voice is muffled to callers
vzw_customer_support
Customer Support

Your calls should be crystal clear, jlw552. I appreciate you taking the steps to remove any objects that may have blocked the mic. Are you aware if this occurs on every call? Can you try using the Voice Memos app on your device to record yourself speaking. After doing so, if you play it back does it sound normal?


AndreaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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