Why does my iPhone 5c get 3G service in the same spot my husband gets LTE?

[GoBuckeyes]

Same phones, same spot. My husband will get LTE service and I get 3G. My phone is up to date and he's not as great about keeping his up. Why??

[rtiffin]

both are the iPhone 5c?? and you state yours has the latest updates and his does not, correct.. ??

make sure both are fully charged battery wise.. shut both off for a few seconds and turn them back on.. see if you are still pulling at the 3G and his at the LTE... if so the last update may be the reason why.. I know my phone can go from 3G all the way down  to a standard basically nothing and bounce back and forth while in the same location and I am about 1 block from the tower.. it is hard to say ..but hoping the shutting down resets it

[GoBuckeyes]

Yes they are both iPhone 5c. Mine does have the newest update and his does not, but it was happening before that. I tried restarting and that doesn't seem to fix it either. So irritating!

[rtiffin]

has there been any damage to yours?  I will try and look for  a trouble shooter for you.. and agree not fair for his to be receiving a higher signal then yours .. hopefully we can figure it out... should be back soon

[winterbaby18 · Accepted solution]

You could try resetting your network settings if you haven't already.  Reset Network Settings Apple iPhone 5C | Verizon Wireless

[rtiffin]

that is actually what I was looking for winterbaby18... thank you..

[GoBuckeyes]

I've tried that too.

[GoBuckeyes]

rtiffin

[rtiffin]

winterbaby18  below has posted a link with a possible fix.. let us know if you need further assistance.. hope that works for you

[GoBuckeyes]

Absolutely no damage.