Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Why is my phone not charging?
bridela
Member

my phone will not charge. the online help wanted me to check charging port for corrosion NO, bent port NO or wiggle, I do have to wiggle charge end to get it to charge but that no longer works, what are my options, do i need a new phone???

any suggestions here?

[Subject line has been edited]

Labels (1)
0 Likes
Re: Why is my phone not charging?
vzw_customer_support
Customer Support

When the phone stops charging, we will find out the cause, bridela. We need to determine if it's the charger or the device. What is the make and model of your iPhone? Do you have another charger or iPhone, and does the charger work with the other iPhone. Has there been and recent changes to your device?

DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes