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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Why is the thread about UPS losing trade in phones locked!

I am having the same issue as the many subscribers in that thread. I never would of updated a like new phone if i thought I would be ripped off and given the run around by Verizon. $800  is a lot of money to me. Has any one had this issue resolved? If so ,please give me some help. Thanks