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Wifi Calling
JohnnyDoe
Novice

Anyone have any idea on the expected date/time that wifi calling will come to Apple devices?

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Re: Wifi Calling
_mr_dan
Member

JohnnyDoe, I'm guessing that you're asking about iOS wifi calling for all of the benefits it brings (currently available on TMobile and ATT). For those not familiar, this not only allows calls from your iPhone using wifi (especially helpful in low signal areas), but it allows you to send and receive calls on your iPad, Mac, and/or Apple Watch, even if your phone isn't with you (or even turned on, for that matter). To me, this feature is huge and even more beneficial that the low-signal scenario. The Verizon app does not provide this. So, the question is, when will Verizon get this same functionality? The latest news I read suggests "early in 2016" but that's a pretty big window. Some of us are at contracts 'end and aren't really particular about carriers (all the main carriers have the same good signal in my area). So, aside from overall pricing, this service is certainly a variable when deciding which career to go with/stay with. It would be nice to know if Verizon is close to implementing this because, if so, it's less of a factor when deciding on renewing contracts or changing carriers. Here's a link for details on iOS wifi calling: Make a call with Wi-Fi Calling - Apple Support

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Re: Wifi Calling
rcschnoor
Sr. Leader
Sr. Leader

If you have Verizon Messages installed on your iPhone, you can already use wifi calling on Apple devices, on the iPhone 6 at least, as I have had that capability for quite some time now.

Calls to your phone number are automatically routed to your phone via Verizon Messages and you can answer as you would normally. I don't recall if you simply dial normally to make a call or have to open Verizon Messages though. When I get home tonight I will switch back to the iPhone and confirm one way or the other.

Re: Wifi Calling
Salisbury
Sr. Member

  Hi rcschnoor, On a iPhone 6s Plus 128GB with iOS9.2 I tried Wi-Fi calling with the Verizon Messages + app. Just to see if it did work, I have no real interest in using it myself, but it did not.

I then called Total Mobile Protection which I have through Asurion to get some further information. I was told that it has been released for some devices but that it wasn't out yet in full force. That for iPhone's above iPhone 6, it has not and that iPhone's are usually last. They also said it would be released in the future for the iPhone 6s Plus but not for awhile perhaps a year.

No trees were harmed by this message. However, several trillion electrons were extremely inconvenienced.

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Re: Wifi Calling
rcschnoor
Sr. Leader
Sr. Leader

Salisbury wrote:

  Hi rcschnoor, On a iPhone 6s Plus 128GB with iOS9.2 I tried Wi-Fi calling with the Verizon Messages + app. Just to see if it did work, I have no real interest in using it myself, but it did not.

There may be a problem with iOS 9.2, though, as it does not work well with all apps. There are some apps which do not work well with iOS 9.2 as I have been asked by my employer to delay updating to this newest iOS until further notice as MobileIron, a secure business platform, has become useless in iOS 9.2 vs iOS 9.1.

Did you check the settings in your Verizon Messages app? If I remember correctly there was a setting in the app in order to activate wifi calling, but I may be mistaken. When I get home tonight, I will confirm one way or the other.

Salisbury wrote:

I then called Total Mobile Protection which I have through Asurion to get some further information. I was told that it has been released for some devices but that it wasn't out yet in full force.

I'm not sure that Assurion would be the best source of information for Verizon apps. Assurion is an independent insurance provider for Verizon, Sprint, T-Mobile & AT&T. Assurion does not write or provide support for Verizon apps which would include Verizon Messages.

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Re: Wifi Calling
Salisbury
Sr. Member

  I've since removed Verizon Messages +, iMessages is what I prefer with the iPhone. I had at the time gone into the Settings of Verizon Messages + for Wi-Fi calling, can't recall now what setting it was, but it wasn't even active.

  But yes post back with the functionality you're able to receive with using VM+ with the iPhone 6.

VM+ would be useless to me. But may be quite useful for someone that has a weak Cellular signal but a good internet one.

  Asurion is a branch of Liberty Mutual ins. But by taking Total Mobile Protection you get support included by making a phone call. The support comes from a certified Verizon Tech Coach that works directly for Verizon.

  When calling and asking for information. I spoke with a Tech who thought I was at first just referring to Wi-Fi calling. I then made it clear that I specifically meant if Verizon Messages + Wi-Fi calling would work with the iPhone 6s Plus. Which is the feed back I got and wrote in my previous post.

  That was the best I could conclude, hopefully you may come back with something more encouraging for potential users.

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Re: Wifi Calling
rcschnoor
Sr. Leader
Sr. Leader

Salisbury wrote:

  I've since removed Verizon Messages +, iMessages is what I prefer with the iPhone. I had at the time gone into the Settings of Verizon Messages + for Wi-Fi calling, can't recall now what setting it was, but it wasn't even active.

One of my main points is that you don't even need to use Verizon Messages. For receiving calls, it simply rings and you answer it. You don't even realize that you are on Verizon Messages except the user interface is a different color.

I don't recall whether or not you can make calls thru the regular dialer via wifi in this method, but I seem to think I was able to do so.

Using the app for texting is personal preference. You don't need to in order to use the wifi calling. You can still use iMessage for all of your messaging when Verizon Messages is installed on an iPhone. You can place it in a folder where you never actually see it. I simply prefer to use Verizon Messages as I can then send/receive ALL of my messages from multiple device across multiple platforms. I hate Apple's exclusionary philosophy. They are just as bad as BB was with its BBM system. I am able to receive my messages on Mac computers, Windows computers, iPads, Nexus tablets, iPhones, android phones, android watch and Apple watch. If I were to use iMessage, I would be severely limited.

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Re: Wifi Calling
vzw_customer_support
Customer Support

Salisbury, this is an exciting that is unique to tablets. This offers the capability of connecting a tablet to a device that offers Advanced calling 1.0. To view more information on this feature please click here: http://spr.ly/6583BXmac;  
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Wifi Calling
smith6612
Sr. Member

MobileIron works fine on iOS 9.2. Perhaps your corporate network administrator should upgrade their MobileIron Core/VSP?

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Re: Wifi Calling
rcschnoor
Sr. Leader
Sr. Leader

smith6612 wrote:

MobileIron works fine on iOS 9.2. Perhaps your corporate network administrator should upgrade their MobileIron Core/VSP?

While it CAN work. not ALL apps installed within the secure environment work correctly. You may not have the same company required apps installed within the secure environment.

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Re: Wifi Calling
JohnnyDoe
Novice

Will wifi calling allow for text messages to be sent/received over wifi? I know with Android devices (or some at least) this IS the case - just didn't know if anyone knows when it comes out for iOS devices if it will be the same or not.

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