Wifi calling
RickSomo
Newbie

I know that Verizon supports wifi calling to apple devices but does it support iPhone 5s? I have a poor connectivity so I need wifi calling so bad

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Re: Wifi calling
vzw_customer_support
Customer Service Rep

RickSomo, I understand wanting to use Wi-Fi calling on your device, as it is an awesome feature. The option to do Wi-Fi calling is not currently available on the iPhone 5S. This link will help to explain more about Advanced Wi-Fi calling and the phones that have them.

http://www.verizonwireless.com/landingpages/advanced-calling/ ;Is everythign okay with your current device?



MarcusS_VZW
Follow us on Twitter @VZWSupport
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Re: Wifi calling
vzw_customer_support
Customer Service Rep

We're here for you! We defnitely offer Advanced Calling, which is similar to WiFi at this time. http://spr.ly/6588BwcG0


Have you already attempted to troubleshoot the network for your device?

TylerK_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!


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Re: Wifi calling
bd94s10
Specialist - Level 2

It looks like Apple rolled out Wi-Fi calling to the Beta iOS 9.3 yesterday. This is only for Developers at the moment since iOS 9.3 is in testing. The good news is this is the first step in seeing it rolled out to the masses. My assumption is that is should be coming soon. If your on Wi-Fi you can all other iPhone users via FaceTime audio. I do this often at my house.

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Re: Wifi calling
RickSomo
Newbie

My question wasn't answered correctly so I know the iPhone 6s has the wifi calling running iOS 9.3 beta 3 , I've iPhone 5s running iOS 9.3 beta 3 and wifi calling option isn't there so did u guys add this feature only to the 6s or to 5s also ? I am so confused please I need an accurate explanation please

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Re: Wifi calling
RickSomo
Newbie

My question wasn't answered correctly so I know the iPhone 6s has the wifi calling running iOS 9.3 beta 3 , I've iPhone 5s running iOS 9.3 beta 3 and wifi calling option isn't there so did u guys add this feature only to the 6s or to 5s also ? I am so confused please I need an accurate explanation please

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Re: Wifi calling
Tidbits
Legend

Ask Apple. They did the same thing to T-Mobile.

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Re: Wifi calling
vzw_customer_support
Customer Service Rep

RickSomo, I understand wanting to use Wi-Fi calling on your device, as it is an awesome feature. The option to do Wi-Fi calling is not currently available on the iPhone 5S. This link will help to explain more about Advanced Wi-Fi calling and the phones that have them.

http://www.verizonwireless.com/landingpages/advanced-calling/ ;Is everythign okay with your current device?



MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Wifi calling
vzw_customer_support
Customer Service Rep

I am sorry that there was a misunderstanding regarding your question RickSomo.  Let's see if we can provide a more detailed answer.  Apple puts out the iOS 9.3 updates.  According to the information that we have, the update went out only to the iPhone 6 / 6 plus and iPhone 6s / 6s plus.  Please go to https://beta.apple.com/sp/betaprogram for additional information.



RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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