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Wireless caller instead of phone number
thepretty
Member

Got a new iPhone 11 and calls are showing up as 'wireless caller' instead of phone number. Is there a way to fix this to show phone numbers again?

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Re: Wireless caller instead of phone number
vzw_customer_support
Customer Support

Congratulations on the new phone. Are you seeing this on incoming calls, or is it what people are receiving when you call them?

 

MatthewG_VZW

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Re: Wireless caller instead of phone number
thepretty
Member

Incoming calls!

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Re: Wireless caller instead of phone number
vzw_customer_support
Customer Support

Thanks for reaching out, we want to be sure you see what you prefer when receiving a call. Just to clarify, is this happening on every incoming call? Were there any recent changes to your device? How long has this been happening?

RosanneM_VZW

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