Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
You can upgrade... No you can't.

When I went to get my iphone 4 checked on last august, they told me it had essentially gone dead and pushed me to get a new phone. I was determined to wait for the six but my mind was put to peace when the verizon sales representative told me I could get on verizon edge when it came out and get the six a couple months later.  The six comes out and I inquire about it and I'm told I can't get it because I haven't even had my new phone for a year and that on 8/2/15 I would be able to get on edge (now verizon device program) and get the six. Now on that day, I'm told, "Well plans and promotions change and you aren't able to get an upgrade until next year, but you can upgrade at full price and thanks for being such a loyal customer!" Safe to say I am extremely unhappy with the lack of communication within the verizon wireless system and the ring-around I have been getting.

Labels (1)
Re: You can upgrade... No you can't.
Sr. Leader

You should have went on the Edge phone payment plan (now Device Payment Plan) last year when you changed from the 4. If that was the case, you could have paid off the Edge agreement and upgraded anytime you wanted. But you signed a contract, and now must live within the confines of the contract. Good luck.