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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
autopay rejected

My autopay didn't go through, will VW attempt to withdraw again? 

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Re: autopay rejected
Customer Support

DJ223, we know how important it is to know what to expect with your payment options. We are happy to help review what happens when a payment is not accepted. With our Auto-Pay feature, once a payment is not accepted or declined, a second attempt is not made. So making a payment manually would be needed. You can also check with your bank to see if they have a pending transaction with us that may not have been processed yet by their systems.

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Re: autopay rejected

thanks Steven. After reading this, I tried to make a manual payment online but it would not let me do it at this time since my balance is showing less than the manual payment I want to make.

I will wait and make it later when the VW billing shows the declined payment.