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background noise on videos
alex4715
Member

ive had my phone for 2 weeks, barely used it, and every video i take has tons of background noise, almost like a film projector running.. do i need to send my phone back?

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Re: background noise on videos
kaebfly
Leader

If you have an Apple Store in your area then I would go to them to have them check it out. If you are still within the 14 day return period you can go to Verizon to have it exchanged for a new device due to defect. But if are past that timeframe they will have to do a warranty replacement. In that case I would strongly recommend dealing with Apple directly if possible.

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Re: background noise on videos
kaebfly
Leader

If you have an Apple Store in your area then I would go to them to have them check it out. If you are still within the 14 day return period you can go to Verizon to have it exchanged for a new device due to defect. But if are past that timeframe they will have to do a warranty replacement. In that case I would strongly recommend dealing with Apple directly if possible.

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