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billed but no tracking
j812
Member

I was billed last night for my pre order taxes, so that means it should be shipping soon if i'm not mistaken? but I haven't received any confirmation email for shipping/tracking. is it because it's the weekend? the ship date has been 10/12 and 10/12 depending which way I check my order status. TIA

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Re: billed but no tracking
j812
Member

10/12 and 10/14***

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Re: billed but no tracking
vzw_customer_support
Customer Support

j812,


Waiting for your new device can seem like forever. You've come to the right place for answers.


The fact that you were billed means it's a good sign that your device is on it's way. I recommend checking your inbox and your spam or junk folder for the trackng information. Additionally, once your device ships, tracking information can also be found in documents and receipts section via My Verizon. Here's a link that will route you there:http://vz.to/1ZAsejA.


If you still have additional questions, don't hesitate to reach out.


KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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