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can't get my emails on my new phone
PATSAN73
Member

I am trying to get my Verizon.net emails on my new 7plus and it keeps telling me that my pop.net isn't supported and I don't have a clue.  Can someone navigate me thru this. process.

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Re: can't get my emails on my new phone
vzw_customer_support
Customer Support

It's important to us that you are able to access all your emails, PATSAN73 and I would be happy to help you today. Let's take a closer look at the device and email service to end this experience.

Does the phone have the newest software update applied? Just for clarification, are you able to access the internet and other apps with no problem? Are you attempting to add the email account directly to the phone or are you having trouble accessing your emails directly from Verizon.net? Please provide a few additional details and we will be ready to continue helping.

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!


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