Re: can't send email while international roaming...help
vzw_customer_support
Customer Service Rep

It's important that you're able to send emails during your tracels, seldredg. From the information I have gathered, this appears to be an issue with the email server port. I know you mentioned previously that you got it to work by changing the smtp server port. These would be the correct steps to correct this.


AndreaS_VZW
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Re: can't send email while international roaming...help
vzw_customer_support
Customer Service Rep

Seldredg, I appreciate you working with us to try to get the Comcast email account going. What I would suggest, if you have not already done so, it so remove the email account from your phone and add it back again. Some email providers may have a restriction on the their email accounts so that may also be the reason that it's not allowing you to send. But since everything else works fine except for that one email account, it shoulds like it's the email and not the phone or service. Keep us posted on the outcome of removing and re-adding email account.


TakendraW_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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