Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
cross calls and texts
Becky23
Member

I upgraded to an iphone 5s from a  4s.  I reset the 4s and gave to my grandson.  He has not activiated the 4s yet and is receiving my phone calls and text messages.  How do I stop this?  Thanks


Labels (1)
0 Likes
1 Solution

Correct Answers
Re: cross calls and texts
vzw_customer_support
Customer Support
We appreciate the question, Becky23. Did you happen to delete the Apple ID information from the 4S? http://bit.ly/1rlzjTn


TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: cross calls and texts
vzw_customer_support
Customer Support
We appreciate the question, Becky23. Did you happen to delete the Apple ID information from the 4S? http://bit.ly/1rlzjTn


TamaraH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes
Re: cross calls and texts
Becky23
Member

Thanks!

Sent from my iPad

0 Likes
Re: cross calls and texts
vzw_customer_support
Customer Support
You're welcome, Becky23! Please let us know if you have any unresolved concerns we can assist with. Have a great night.

TrevorC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes