does my insurance cover a cracked screen?

[mark3a1]

Dropped my phone and shattered the screen, I've heard that screens are covered... but then heard there is a deductible.  Anyone know for sure?

m

[winterbaby18]

What insurance do you have?  Is it Total Equipment Coverage?

[Loquat]

If you have insurance you should be okay...but yes, there will be a deductible. 

[vzw_customer_support · Accepted solution]

Oh no mark3a1! I am sorry to hear you broke your phone. I am glad to hear that you do have insurance! Here http://vz.to/1ybwifl is where you can find out what your deductible is.

AmberF_VZW
Follow us on Twitter @VZWSupport

[Jace2015]

I have the extended warranty on my Motorola One 5G.

I went to file a claim and it said that I'm not enrolled in the extended warranty coverage.

I pay an extra $4.15 a month and it won't let me file

[vzw_customer_support]

Jace2015 We want to help you with your question regarding your device. Warranty will only cover your device in the event of failure due to a manufacturing defect. It will not cover any damage to the device.. ~Peter