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forgot my password, Can I get in without losing all my information?
MOLHIC92
Member

I reset my password yesterday, then last night my phone accidently got shut off. Help!! I can't remember my new password.Is there any way I can get in without doing a complete restart? I hate to lose everything!

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Re: forgot my password, Can I get in without losing all my information?
Ann154
Expert
Expert

What was the password for? To access the phone? Email? Apple ID?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: forgot my password, Can I get in without losing all my information?
vzw_customer_support
Customer Support

We'd never want you to lose any important content, MOLHIC92. Let's dig into this and ensure you update your password without losing any content. Just to confirm, what is the make and model of your phone? What is the password for? 

 

DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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