forgot password on phone

[ScottMacDougall]

My phone restarted and requires my password to get in (will not accept fingerprint). I know the password

but phone is not accepting it.

Now I'm locked out for 5 minutes..

What to do? Never had this happen before

[bd94s10]

Strange. It is true that your device does require the passcode upon restarting it. Your not able to use your fingerprint the first time after a reboot. Not sure what else to suggest if your password is not being accepted. 

[bd94s10]

Here is the Apple article that will help you reset the device but you will lose what it is on it: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple ...