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forgot password on phone
ScottMacDougall

My phone restarted and requires my password to get in (will not accept fingerprint). I know the password

but phone is not accepting it.

Now I'm locked out for 5 minutes..

What to do? Never had this happen before

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Re: forgot password on phone
bd94s10
Sr. Member

Strange. It is true that your device does require the passcode upon restarting it. Your not able to use your fingerprint the first time after a reboot. Not sure what else to suggest if your password is not being accepted. 

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Re: forgot password on phone
bd94s10
Sr. Member

Here is the Apple article that will help you reset the device but you will lose what it is on it: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple ...

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