Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
frustration
tee215
Member

slow data all the time/apps slow or wont open

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: frustration
vzw_customer_support
Customer Support

That’s very helpful information, tee215.  It sounds as if these service issues occur at the same time as sporting events. If that’s the case, it does happen during large gatherings (such as sports, concerts, fairs, etc). This is because all wireless carriers set up local networks based on an expectation of local users. When an event occurs, it tends to temporarily overwhelm local equipment. Your understanding is appreciated.


DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

Re: frustration
Not applicable

If apps are slow that's your phone not your connection.

0 Likes
Re: frustration
tee215
Member

i didnt know that. thanx

0 Likes
Re: frustration
vzw_customer_support
Customer Support

Hi Tee215,


We hear your need for speed. Having applications run at the correct pace is vital. When did this issue start? Which model device do you have? Does the issue occur everywhere or in just one location?


Thanks,
PamelaF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: frustration
tee215
Member

iphone 6 16gb. apps/data slow (some locations worse than others) when not connected to wifi.   have a hangout 10 blocks or so from football/baseball stadiums in philly. 19145/19148. when there is an event,  text/internet/apps dont work. indoor or out. 4-5 of us all have verizon. gota say the two Sprint guys are better off with a can and string. calls always work. appreciate forum & quick response

0 Likes
Re: frustration
vzw_customer_support
Customer Support

That’s very helpful information, tee215.  It sounds as if these service issues occur at the same time as sporting events. If that’s the case, it does happen during large gatherings (such as sports, concerts, fairs, etc). This is because all wireless carriers set up local networks based on an expectation of local users. When an event occurs, it tends to temporarily overwhelm local equipment. Your understanding is appreciated.


DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post