Are you subscribed to the hotspot feature on your line or is it included in your plan?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Mobile hotspot is a great future to use when you are traveling. Let's work together to get to the bottom of this. When was the last time you used the feature? What happens when you try to turn it on? Here is a link with more details on Mobile Hotspot. http://spr.ly/6585D3a7D
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