i changed family plan to prepaid and now my phone is dosconnected
soredogs
Newbie

i changed family plan to prepaid and now my phone is dosconnected.

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Re: i changed family plan to prepaid and now my phone is dosconnected
vzw_customer_support
Customer Service Rep

soredogs,

 

I'm sorry to hear that your service has been disconnected since moving to prepaid. Let's make sure that your service gets reconnected. Unfortunately, we do not have access to Prepaid accounts. I still want to help you get the support you're looking for. Our prepaid team can be reached by calling 888-294-6804. 

 

JuanD_VZW
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