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Correct Answer!
i-phone 4s continually upgrading icloud
msjudy
Member
‎01-01-2015 11:06 AM

My iphone 4s has been upgrading the icloud drive for days.

I turned the phone off and re-started it, still will not stop upgrading.

What will work to end the upgrade?

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Correct Answer!
Re: i-phone 4s continually upgrading icloud
vzw_customer_support
Customer Support
‎01-01-2015 04:42 PM

Hello msjudy!

Let's get this issue fixed for you asap! It must be using a lot of battery in this continuous loop. Please follow these steps to fix:

  • Sign out of iCloud account
  • Choose keep on my phone
  • Sign back into iCloud account
  • Choose Merge
iCloud Drive should be off

ChristinaB_VZW
Follow us on Twitter @VZWSupport

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