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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
i purchased a song for my ringback tone and it is starred as my ringback but when people call they get the standard ringback
KEVHOR81
Member

I purchased a ringback tone and it is starred as my default but when people call they get the standard Verizon ringback.

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Re: i purchased a song for my ringback tone and it is starred as my ringback but when people call they get the standard ringback
vzw_customer_support
Customer Support

KEVHOR81, Help is here! Let's get the Classical Ringback default tone removed for you. The steps provided below will help you to pick a tone you'd like callers to hear instead of the default classical music.

1.Open the Verizon Tones app.

2.Tap Manage Ringback Tones.

3.Tap My Ringback Tones.

4.Tap the Ringback Tone you want to set as your default.

5.Select Set as Default.

Please let me know if this answers your question. RobertC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!