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iMessage works SMS fails to send or receive.
DALKUN5
Member

New Iphone 8.

Old number that was a data only device. 

Tried resetting networking settings, restarting imessage etc.  Last thing I tried was imessage off and rebooting phone.  Was able to send or receive any SMS in that state.  Turn iMessage on and they work still no SMS.

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Re: iMessage works SMS fails to send or receive.
DALKUN5
Member

Wasn't able to send or receive any SMS in that state.  Turn iMessage on and they work still no SMS.

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Re: iMessage works SMS fails to send or receive.
vzw_customer_support
Customer Support

Dale, it's extremely important for us that you're able to send and receive SMS at any location with your device. We've attached a link that will guide you through the process of enabling SMS on your device, so you can make sure that this feature is active. https://www.verizonwireless.com/support/knowledge-base-206988/

 

Geovann_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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