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iPhone 11 Pro Max in Cabo

My daughter is in Cabo this week with friends for spring break.  None of the Verizon iPhones are receiving any signal,,, the ones with ATT and T-Mobile are all working fine...  I've had her enable data roaming, change the voice/data from LTE to 3G and back, each time turning the phone off for 4-5 min and then back on.  Still getting the 4 dots for no signal...  Travel Pass is enabled on all our phones, VZW sold me a prorated $40 international plan instead of the $100 monthly fee, said it should work now... Still doesn't...  Anyone have successfully made this work,, or have suggestions on a fix?  Thanks