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iPhone 11 doesn’t work without wifi.
Meeka1004
Member

I got my phone back in June and when I’m not connected to wifi I can’t use apps or internet. I can receive calls and texts but that’s it. I’ve tried EVERYTHING I’ve read online to do. Soft reset, network reset, airplane on/off etc. is there anything else I can try? 

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Re: iPhone 11 doesn’t work without wifi.
vzw_customer_support
Customer Support

That's odd. What signal are you seeing on your device?-Joel

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Re: iPhone 11 doesn’t work without wifi.
Meeka1004
Member

When not on wifi it shows  3 bars and LTE

thats why I’m confused about it. My partner and I are on the same account but his works fine off of wifi. 

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Re: iPhone 11 doesn’t work without wifi.
vzw_customer_support
Customer Support

That's odd. Have you ever been able to connect to the internet since you've got the phone? -Corey

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