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iPhone 5 freezing...annoyed
Moonie84
Member

iPhone 5 keeps freezing. Mid text mid anything.  Very annoying. I am not eligible for a upgrade until feb. Today I have restarted my phone 3 times.  The last time I tried doing that I couldn't get my phone back on.  It stayed on the white screen for at least 10-15 mins.  My phone is the ONLY way for anyone to contact me. I have kids and it is very important my phone work for various reasons...doctors...schools everything.  I'm getting very annoyed that I'm paying for a phone that is malfunctioning I need to know how to fix this without a hard reset.

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Re: iPhone 5 freezing...annoyed
vzw_customer_support
Customer Support

Moonie84,

I am so sorry to hear about the device issues. We want you to have a fully functional device. Did this issue begin after downloading a an app or updating the software on the device? If you look into your storage how much space do you have available on your device? Settings>General>Usage.

LindseyT_VZW

Follow us on Twitter @VZWSupport

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