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iPhone 5 frozen screen. I can't do anything with it but I can hear pinging from texts coming through
frozenphone
Newbie
‎12-31-2014 07:42 PM

My phone is on but the screen is frozen. How do I fix it?

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Re: iPhone 5 frozen screen. I can't do anything with it but I can hear pinging from texts coming through
Weth
Legend
‎01-01-2015 09:40 AM

Did you drop it? 

Hold top ytop button and home button together for 10 seconds then let go and see if reboot helps.

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Re: iPhone 5 frozen screen. I can't do anything with it but I can hear pinging from texts coming through
Ledsteplin
Contributor - Level 3
‎01-03-2015 08:16 AM

The hard reset Weth suggested should work. I've had freezing issues on my messages app. I think mine are because I use 3rd party keyboards. When it freezes up, I just swipe the messages app out of the App Switcher. Or delete the messages app from the background apps. That works.

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