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iPhone 5 not connecting since i updated to ios 10.1.1
jamietimberlake

Updated iOS to 10.1.1 and upon restart, my phone will not connect to the Verizon network. I have taken out the SIM card and put it back in. Rebooted and checked the data settings. Everything looks like it should but still no connection.

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Re: iPhone 5 not connecting since i updated to ios 10.1.1
vzw_customer_support
Customer Support

Let’s get your device back up and connected to the network, Jamietimberlake! What zip code are you located in? Are any other Verizon Wireless customers experiencing similar issues that you know of? What happens when you attempt to make a call, send a text, or use data? We will be standing by.


ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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