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iPhone 5 vibrates but does not ring
RANTER29
Member

Phone vibrates but does not ring

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Re: iPhone 5 vibrates but does not ring
vzw_customer_support
Customer Support

We are always here to help RANTER29. Lets get your phone working right.


How long has this been going on? Has there been any damage to the phone?


There can be various settings and causes for no audio. Here are a few settings to check:


Go into settings>Do Not Disturb and make sure Manual is turned to the off position and Silence is not set to always.


1. Go to...Settings->General->Accessibility->AssistiveTouch
2. Turn ON AssistiveTouch - an icon will appear on the screen
3. Touch the icon
4. Touch Device
5. Touch Unmute
6. Touch your way out of AssisitveTouch
7. Turn OFF AssistiveTouch - optional
8. Enjoy the Sounds


Keep us posted if you need further assistance.


JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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