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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
iPhone 5c not completing iOS 8.4 upgrade

Started iOS 8.4 upgrade on iPhone 5c. It won't complete the update. Tried soft reset and still doesn't complete update.  How do I get my iPhone to work again?

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Re: iPhone 5c not completing iOS 8.4 upgrade
Customer Support

That is definitely strange, Skonlady. Here to help get your 5c udpated to 8.4. Are you trying to complete the update via WiFi or iTunes? Does your phone have enough space available for the update? Any specific error messages?

NicandroN_VZW Follow us on Twitter @VZWSupport

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Thanks in advance for your help with this!