CHARUS8, making sure you can make changes to your contacts through the cloud is key to getting the most out of your device. We are here to help out. With reference to your cloud and iPhone, are you referring to restoring/resetting contacts through iCloud, or Verizon Cloud?
Just in case, check out these two helpful links for assistance with regard to contacts and both cloud services:
Verizon Cloud: http://spr.ly/6582DRi8j
Please keep us posted!
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