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iPhone 6 Voicemail Issues

Hi There,

I'm currently experiencing an issue with my voicemail that has been ongoing for a couple of months now. When I initially purchased the phone, I was able to set up my voicemail. However, at this point voicemail seems to have disappeared, and so did the option to leave a voicemail for anyone who calls me. People who call me will hear a prompt to enter a voicemail mailbox number as opposed to hearing an outgoing message I've recorded.

If I hit the Voicemail icon under the phone menu, I will hear the same message as above, prompting me to either enter the voicemail box number of someone for whom I'm attempting to leave a message, or my own mailbox number if I wish to make any changes. However, any voicemail box number I enter is invalid.

I've attempted to get this case resolved previously by speaking with a Verizon rep, however, I ran out of time to address. Hoping someone can help here. From everything I read online, it seems that Verizon needs to reset something on their end.

Thanks in advance for helping!

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Re: iPhone 6 Voicemail Issues
Customer Support

aleksandre - The mailbox repair man is open for business. Not having a working Voicemail is like not having a phone. Let's get those Voicemails rolling in. Is this a new device? Have you always had an iphone? Did you set up your Voicemail with the iPhone 6? Check out how easy the set up is.
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