iPhone 6 camera seems frozen

[Jrstylist]

My husband just got the 6 last week. Today I put a screen protector on it and was checking the view of the camera. It doesn't want to show anything from the rear camera and the front facing camera is very slow to respond. What's the problem?

[Weth]

DDid you try reboot?   Hold home button and sleep/wake button (top right wide) together for 10 seconds

[Jrstylist]

that doesn't seem to be working.

[vzw_customer_support]

Hi Jrstylist!

Let's see what's causing the problem! Has the phone been dropped or exposed to any physical/water damage? What steps did you take to reboot the device?

 

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