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iPhone 6 screen
Bowsta
Member

iPhone 6 screen going blank and fuzzy. Hard to read at times. Have reset, still problems. Phone only 7 mid old. Any other fixes?

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Re: iPhone 6 screen
vzw_customer_support
Customer Support

Bowsta, we want you to have the best experience possible on that device. Sorry to hear that you're having issues with the screen on your phone. Does your phone have any physical or liquid damage? When did this issue start? Did you recently update the software on that phone?


For more device support, click http://www.verizonwireless.com/support/



aVaHaVaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: iPhone 6 screen
Bowsta
Member

Started randomly 3 days ago, not constant yet, no damage. No recent updates

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Re: iPhone 6 screen
smith6612
Sr. Member

If you have an Apple Store near you, take the phone to Apple and have them take a look at it. If the device is defective they should be able to do an on-site exchange with you. Otherwise Verizon is your best bet.

Re: iPhone 6 screen
vzw_customer_support
Customer Support

@Bowsta

Thanks for keeping me updated!  Let’s take a closer look.  What is your device’s current software version number: http://vz.to/1NHAYPm?  Have you recently installed any new applications?  Please let me know so that I can further assist.

AnthonyTa_VZW
Follow us on Twitter @VZWSupport


If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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